![]() 40 Specifying a Different Retrieve Folder. 32 Unlocking Your Drive Without the WD SmartWare Software. The Drive to Configure is not detected even though the My Book icon is displayed on the desktop and accessible to the system. 31 Unlocking Your Drive with the WD SmartWare Software. Step 2: Download and Run the VCD Manager. 29 Retrieving an Earlier Version of a File or Deleted Files. 22 Changing the Backup Software Settings. 22 Selecting Specific Content to Back Up. 9 Getting Started with the WD SmartWare Software. Passport drive with the WD Unlocker virtual CD (VCD) icon: The WD. 5Ĭonnecting the Drive and Getting Started. Wd drive unlock mac download Connect the cable from the Western Digital external hard. Table of Contents WD Service and Support. * Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. cdr format and mounting does not work either. The app I'm using is aware it's not a real CD drive. Installation-Get online installation help for your WD product or software.Ĭontacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. Double clicking on image (and thus mounting it normally with Disk Utility) is not an option in this case too.Knowledge Base-Search by keyword, phrase, or answer ID.Warranty & RMA Services-Get warranty, product replacement (RMA), RMA status, and data recovery information.Registration-Register your WD product to get the latest updates and special offers.Downloads-Download drivers, software, and updates for your WD product.Īccessing Online Support Visit our product support website at and choose from these topics: Your Seagate or WD uninitialized external hard drive may be caused by connection issues, you can reconnect your external hard drive to mac by changing a USB. To help us keep you informed of new features and services, remember to register your product online at. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/ 7. This 30day period starts on the date of your first telephone contact with WD Technical Support. Your product includes 30 days of free telephone support during the warranty period. The VCD contains the WD SmartWare installation software, Drive Lock application, User Manuals, and other resources, and it appears on the screen each time. If the answer is not available or if you prefer, please contact WD® at the best telephone number shown below. Most technical support questions can be answered through our knowledge base or e-mail support service at. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. ![]() ![]() For Mac® User Manual My Book for Mac User Manual
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